Strategic Customer Engagement Manager
Company: VirtualVocations
Location: Detroit
Posted on: January 28, 2025
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Job Description:
A company is looking for a Strategic Customer Engagement Manager
1.
Key Responsibilities:
Establish and oversee Customer Advisory Board (CAB) and facilitate
regular meetings to gather and act on feedback
Develop and maintain an executive sponsorship program to enhance
customer relationships
Define program objectives, manage budgets, and continuously improve
customer engagement initiatives
Required Qualifications:
Bachelor's degree in Computer Science, Software Engineering,
Product Management, or related technical field
5+ years of experience in Customer Success, Customer Engagement, or
similar roles in a technical environment
Strong understanding of B2B customer relationships and the
enterprise software industry
Proven track record of developing successful customer engagement
programs
Experience with customer engagement, CRM software, and project
management platforms
Keywords: VirtualVocations, Detroit , Strategic Customer Engagement Manager, Executive , Detroit, Michigan
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