Subscription Services Manager

Company: VirtualVocations
Location: Detroit
Posted on: January 28, 2025

Job Description:

A company is looking for a Subscription Services Manager, Principal.

Key Responsibilities

Build and maintain strong relationships with customers to ensure satisfaction and monitor usage
Collaborate with various departments to facilitate a smooth renewal process and address client concerns
Analyze renewal health and trends to improve customer retention rates and drive revenue growth

Required Qualifications

Experience engaging with customers and managing escalations
Ability to analyze data and metrics for improving customer success outcomes
Experience working with cross-functional teams to enhance customer experience
Strong time management and organizational skills
Proficiency in CRM software and Microsoft Office Suite

Keywords: VirtualVocations, Detroit , Subscription Services Manager, Executive , Detroit, Michigan

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