Customer Success Project Manager

Company: VirtualVocations
Location: Detroit
Posted on: January 28, 2025

Job Description:

A company is looking for a Project Manager to oversee project delivery and client relationships in the pharmaceutical or clinical trial domain.
Key Responsibilities

Design and implement tailored project plans for large-scale clinical trials, ensuring objectives and deadlines are met
Lead cross-functional coordination among stakeholders and proactively track project progress
Develop strategic relationships with pharmaceutical clients and manage client satisfaction and retention

Required Qualifications

Minimum 4 years of client-facing experience, with at least 2 years managing large enterprise accounts in the biotech, healthcare, or clinical trial sectors
Demonstrated ability to build and nurture strategic relationships with enterprise clients
Proven ability to manage complex initiatives with multiple stakeholders
Familiarity with clinical trials, pharmaceutical operations, or healthcare technologies is preferred
Strong ability to learn and adopt new technologies, utilizing digital platforms to deliver solutions

Keywords: VirtualVocations, Detroit , Customer Success Project Manager, Executive , Detroit, Michigan