Medicare Pharmacy Customer Service Representative
Company: VirtualVocations
Location: Livonia
Posted on: January 17, 2025
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Job Description:
A company is looking for a Customer Service Representative,
Medicare Pharmacy.
Key Responsibilities
Handle and record inbound pharmacy calls from members, providers,
and pharmacies
Coordinate and process pharmacy prior authorization requests and
appeals
Effectively communicate plan benefit information and assist with
coverage determinations
Required Qualifications
High School Diploma or GED equivalent
1-3 years of call center or customer service experience
Preferred: Associate degree
Preferred: 3-5 years of healthcare industry experience
Preferred: National pharmacy technician certification
Keywords: VirtualVocations, Detroit , Medicare Pharmacy Customer Service Representative, Sales , Livonia, Michigan
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