Client Operations Analyst
Company: VirtualVocations
Location: Detroit
Posted on: January 25, 2025
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Job Description:
A company is looking for a Client Operations Analyst II, Remote-
USA.
Key Responsibilities
Ensure timely and successful delivery of solutions according to
customer needs and objectives
Monitor and proactively drive improvements associated with KPIs
including Medical Receipt rate and client SLAs
Prepare reports on account status and analyze data around
performance
Required Qualifications
3+ years of client service experience
Healthcare experience desired
Exposure to SQL Server, Reporting, or business intelligence tools
(e.g., Tableau)
Ability to analyze data and use logic to address work-related
issues
Strong attention to data quality with a focus on data
reconciliation
Keywords: VirtualVocations, Detroit , Client Operations Analyst, Professions , Detroit, Michigan
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