IT Help Desk Technician
Company: VirtualVocations
Location: Livonia
Posted on: January 23, 2025
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Job Description:
A company is looking for an IT Help Desk Technician to assist
clients with technical issues and provide exceptional customer
service.
Key Responsibilities
Provide excellent customer service via phone and remote technical
support
Walk clients through diagnostic procedures to identify and resolve
errors
Set up, troubleshoot, and configure PCs, printers, peripherals, and
network equipment
Required Qualifications
1-2 years of tech support experience is preferred
1-2 years of customer service experience
Bachelor's degree in Information Technology or Computer Science is
preferred
Proven reliability and the ability to work independently
Proven time management skills
Keywords: VirtualVocations, Detroit , IT Help Desk Technician, Professions , Livonia, Michigan
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