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Senior Analyst, Services Operations

Company: VirtualVocations
Location: Warren
Posted on: January 21, 2025

Job Description:

A company is looking for a Senior Analyst, Services Strategy & Operations.



Key Responsibilities

Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) for the Professional Services team
Identify process gaps and implement improvements in collaboration with cross-functional teams
Support IT projects and manage Pro Serve revenue reporting during month-end and quarter-end close


Required Qualifications

Bachelor's degree
4+ years of experience in operations, data analysis, or related roles, preferably in a professional services environment
Proficient in Excel and Google Sheets; familiarity with PSA and Salesforce's CRM platform
Experience in managing small projects and data visualization tools is a plus
Strong analytical skills and ability to manage multiple projects effectively

Keywords: VirtualVocations, Detroit , Senior Analyst, Services Operations, Professions , Warren, Michigan

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