Retention Specialist
Company: VirtualVocations
Location: Detroit
Posted on: January 28, 2025
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Job Description:
A company is looking for a Retention Specialist who is
enthusiastic and compassionate, with a passion for helping
customers.
Key Responsibilities
Handle inbound and outbound calls with urgency and care
Empathize with clients to resolve issues and renegotiate
agreements
Work to retain customers by addressing concerns through various
communication channels
Required Qualifications
Proven call center experience with a focus on sales
Ability to build rapport and meet customer needs ethically
Competitive spirit to achieve sales goals
Successful completion of background check and drug screening
Computer proficiency with multitasking capabilities
Keywords: VirtualVocations, Detroit , Retention Specialist, Other , Detroit, Michigan
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