Concessions

Company: AXXELLA STAFFING LLC
Location: Geneva
Posted on: January 24, 2025

Job Description:

Description: Job Title: Concessions AssociateReports To: Concessions Manager or Venue Supervisor
FLSA Status: Non-Exempt
Location: [Venue Name/Location]Position Summary:The Concessions Associate is responsible for providing excellent customer service while efficiently handling sales transactions, food and beverage preparation, and maintaining a clean, safe, and organized concessions area. This role requires strong interpersonal skills, the ability to work in a fast-paced environment, and a commitment to delivering a positive guest experience.Key Responsibilities:

• Customer Service:
  

• Greet customers in a friendly and professional manner.
• Take orders accurately and efficiently using a Point of Sale (POS) system.
• Handle customer inquiries, resolve complaints, and ensure a pleasant experience.
• Food and Beverage Preparation:
  
  • Prepare and serve food and beverages according to established standards and health regulations.
  • Monitor inventory levels and restock items as needed.
  • Cash Handling:
    
    • Process cash, credit, and debit transactions accurately.
    • Reconcile cash register at the beginning and end of shifts.
    • Sanitation and Safety:
      
      • Maintain a clean and organized concessions area, including counters, equipment, and storage spaces.
      • Follow all health and safety regulations, including proper food handling and storage practices.
      • Report any safety hazards or equipment malfunctions to the supervisor.
      • Teamwork:
        
        • Collaborate with team members to ensure efficient operations.
        • Assist in setup and breakdown of the concessions area before and after events.
        • Other Duties:
          
          • Perform other related duties as assigned by the supervisor.
          • Support additional venue operations as needed. Qualifications:
          • Education and Experience:
            
            • High school diploma or equivalent preferred.
            • Prior experience in customer service, food service, or retail is a plus but not required.
            • Skills:
              
              • Strong verbal communication and interpersonal skills.
              • Ability to handle transactions accurately and efficiently.
              • Basic math skills for cash handling.
              • Physical Requirements:
                
                • Ability to stand for extended periods, bend, reach, and lift up to 25 lbs.
                • Comfort working in a fast-paced environment with varying temperatures.
                • Other Requirements:
                  
                  • Availability to work evenings, weekends, and holidays as needed. Work Environment:The Concessions Associate works in a dynamic, fast-paced environment, often during live events. The role requires adaptability, teamwork, and a focus on delivering excellent customer service under pressure.Requirements:
                    • Must be able to pass a BCI or provide a work permit.
                    • Complete PublicSchool Works
                      
                      
                      
                      
                      PIf6cec13a414d-37248-36328323

Keywords: AXXELLA STAFFING LLC, Detroit , Concessions, Other , Geneva, Michigan