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ServiceNow Administrator

Company: VirtualVocations
Location: Detroit
Posted on: January 23, 2025

Job Description:

A company is looking for a ServiceNow Administrator/Business Analyst.



Key Responsibilities

Administer and maintain the ServiceNow platform, ensuring stability and usability
Serve as a liaison between stakeholders and the ServiceNow development team to analyze business processes
Facilitate ServiceNow implementation tasks including configuration, integration, and testing


Required Qualifications

Bachelor's Degree with 4 years of IT experience, or equivalent experience in ITIL processes
Certified ServiceNow Administrator
Experience with Playbooks and Customer Service Management (CSM)
Strong background in gathering and documenting customer requirements
Knowledge of ITIL v3 or v4 methodologies

Keywords: VirtualVocations, Detroit , ServiceNow Administrator, Other , Detroit, Michigan

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