Massachusetts Licensed Caseworker
Company: VirtualVocations
Location: Warren
Posted on: January 23, 2025
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Job Description:
A company is looking for a Caseworker I for their SAF Call
Center.
Key Responsibilities
Conducts interviews with callers, records client information,
determines eligibility for services, and assesses client needs
Performs case activities such as obtaining verifications,
coordinating services, and providing follow-up actions
Composes and delivers emergency communication messages to military
locations
Required Qualifications
High School Diploma or equivalent
Minimum of 3 years of related experience or equivalent education
and experience, including one year in a social service agency or
contact center
Familiarity with medical terminology and the military community
At least one year of customer-focused experience
Ability to work in a fast-paced and dynamic environment
Keywords: VirtualVocations, Detroit , Massachusetts Licensed Caseworker, Other , Warren, Michigan
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