Patient Care Specialist
Company: VirtualVocations
Location: Detroit
Posted on: January 22, 2025
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Job Description:
A company is looking for a New Patient Care Specialist I,
responsible for communication with patients and managing orders for
diabetes testing supplies.
Key Responsibilities
Handle initial orders and ongoing communication with patients
regarding diabetes testing supplies
Maintain a high call volume, averaging 80+ calls per day, and
manage over 150 patient accounts monthly
Ensure compliance with HIPAA regulations and maintain accurate
records in the company system
Required Qualifications
High School diploma or equivalent
Experience in call center sales and/or customer service is
desirable
Proven ability to meet goals and objectives
Basic proficiency in math, data entry, and MS Office
Ability to learn new systems and adapt to process changes
Keywords: VirtualVocations, Detroit , Patient Care Specialist, Other , Detroit, Michigan
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