Technical Customer Solutions Associate
Company: VirtualVocations
Location: Livonia
Posted on: April 5, 2025
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Job Description:
A company is looking for a Technical CS Associate, Key for
Business.
Key Responsibilities
Assist, research, resolve, and de-escalate customer issues and
devices
Analyze customer issue trends and collaborate with teams for
continuous improvement
Deliver a high-quality customer experience through effective use of
technology and resources
Required Qualifications
2+ years of customer service experience
Flexible schedule availability, including weekends and holidays
Experience with Microsoft Office products
Proficiency in learning new technology and system applications
Organized and self-motivated with minimal supervision
Keywords: VirtualVocations, Detroit , Technical Customer Solutions Associate, IT / Software / Systems , Livonia, Michigan
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