FHA Mortgage Customer Service Specialist
Company: VirtualVocations
Location: Livonia
Posted on: January 24, 2025
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Job Description:
A company is looking for an FHA Mortgage Origination Customer
Service Specialist.
Key Responsibilities
Provide excellent customer service by answering calls and emails
regarding FHA guidelines and procedures
Utilize mortgage industry knowledge to find answers in a knowledge
database for client requests
Document all contacts in a database and stay updated on FHA
mortgage processes and procedures
Required Qualifications
High School diploma or GED certificate
Minimum of 2 years of mortgage origination experience
Minimum of 1 year of contact center or telephone customer service
experience
Ability to obtain a Public Trust Security clearance
Knowledge of FHA policies and procedures
Keywords: VirtualVocations, Detroit , FHA Mortgage Customer Service Specialist, Hospitality & Tourism , Livonia, Michigan
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