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Licensed Relationship Banker

Company: CITIZENS BANK
Location: Grosse Pointe
Posted on: June 19, 2017

Job Description:

DescriptionExceptional service. Expanded products. And much, much more. Are you ready to make the most of your future as a Licensed Banker at Citizens Bank? In this unique role with dual responsibilities (both banking and investments) youll go above and beyond for our customers helping to secure their financial futures. As a member of the branch banking team, your role requires flexibility to meet a variety of customer needs with a focus on building relationships with our customers to drive sales. Youll concentrate on developing those meaningful relationships with both new and existing customers by understanding their financial needs in order to recommend and open the appropriate retail and investment products and services. This is an exciting opportunity to:Drive sales and success through your service: Ensure a positive customer experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products Build your book of business: Proactively seek ways to develop and expand customer relationships in order to contribute towards branch and your own success Maximize your personal productivity: Utilize your dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of customer, branch and personal goals Grow your capabilities: Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and moreAs a Licensed Banker, youll enjoy a competitive salary, attractive incentive opportunities, competitive benefits package and an inclusive team culture. Youll also be front and center in your community and on the fast track to future career opportunities in Wealth or Retail Management. QualificationsHigh School diploma required. College degree in business related field preferred.All applicants must possess an active Life/Health Insurance License and Series 6 & 63 licenses. Licenses are required to discuss and sell investment or insurance products with potential or existing customers.All internal applicants must meet minimum sales performance requirementsSales and service experience required with a minimum of 2 years preferredStrong listening skills, excellent customer service skills, comfortable asking questions and identifying needs to expand the customer relationshipAbility to understand how to present features and benefits of products and services to customers with differing needsA track record of working effectively in a team environment and building solid relationshipsAbility to work branch hours, which may include weekends and some eveningsIf selected, must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLSSuccess FactorsKnowledge, skills & abilities that typically lead to success in the job include:Seeking and acting on feedbackPersonal accountabilityCommunicationBusiness & financial acumenRelationship buildingInvestment productsCustomer needs assessmentConsultative sellingForging client trustCross selling Hours & Work ScheduleHours per Week: 40Work Schedule: Varies with branch needs including Saturdays Why Work with UsAt Citizens, youll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment OpportunityIt is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenshi

Keywords: CITIZENS BANK, Detroit, Licensed Relationship Banker, Customer Service & Call Center, Grosse Pointe, Michigan

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