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Associate Licensed Relationship Banker

Company: CITIZENS BANK
Location: Dearborn Heights
Posted on: June 19, 2017

Job Description:

DescriptionDo you enjoy making a positive impact on the lives of your customers? Are you looking to take the initiative to develop a rewarding career, but as part of a collaborative team of professionals?Make the most of your future as a Licensed Relationship Banker at Citizens Bank.With the support of a branch-based team, our Licensed Relationship Bankers work closely with customers to help them find ways to save, spend, borrow and plan for retirement in an effort to improve their financial futures. You will go above and beyond for customers in this unique role with dual responsibilities related to banking and investments. Our Licensed Relationship Bankers leverage exceptional service and flexibility to develop meaningful customer relationships that grow over time. You will also collaborate with bank partners from specialty areas to provide customers a wide-array of banking solutions.A Day in the Life of a Licensed Relationship BankerWork closely with new and existing customers to understand their financial needs and deepen relationships; proactively seek ways to grow customer relationshipsProvide recommendations and assist customers with a wide-array of financial solutions to help them save, spend, borrow and plan for retirementLeverage problem-solving and strong communication skills to resolve customer issuesCollaborate with branch colleagues and partners to support and refer customers with more complex financial needs Ensure compliance with all financial policies, procedures and regulatory requirementsAchieve outstanding performance by going above and beyond for customers each dayBe the face of Citizens Bank, presenting a professional, friendly and helpful appearance with every interactionWhat can we offer you? Strong recognition and incentive plans to accelerate you earning potential based on your achievementsContinual opportunities to expand your financial acumen, sales expertise and interpersonal skillsTraining, strategies and tools to support your personal growth and the development of strong customer relationshipsCollaborative workforce committed to supporting your ideas and feedback and accelerating your potentialTeam atmosphere of diverse professionals committed to making an impact as an organizationOpportunities to develop your career and grow into new roles, such as a Wealth or Retail ManagementExceptional benefits such as Medical & Dental, along with a 401K with corporate matchOpportunities to volunteer and give back to our local communities QualificationsWhat qualifications are we looking for? High School degree required; College degree in a business related field preferredMinimum 2 years sales and customer service experience required All applicants must possess an active Life/Health Insurance License and Series 6 & 63 licenses. Licenses are required to discuss and sell investment or insurance products with potential or existing customers.Ability to effectively engage with customers and identify needs to enhance the customer relationship Exceptional listening and communication skills; ability to present features and benefits of products and services to customers with differing needsAbility to problem solve and provide solutions to customer issuesA track record of working effectively in a team environment and building solid relationships with teammates, business partners and specialists through collaborationSelf-motivated, confident and ability to multitask effectively Willingness to work branch hours, which can include weekends and evenings If selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).Hours and Work ScheduleHours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Why Work with UsAt Citizens, youll find a customer-centric culture built around helping our c

Keywords: CITIZENS BANK, Detroit, Associate Licensed Relationship Banker, Customer Service & Call Center, Dearborn Heights, Michigan

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